Service Coordinator

Purpose:

This position supports Services Operation Manager in managing activity & resource planning as well as coordinate with both customer and other internal function to ensure FSE perform on site as per commitment plan to customer.

Responsibilities:

Prepare activity plan and resource scheduling
Create and manage service cases and activities (In Touch) for FSE and service partners
Monitor and ensure closure of field service job requests
Coordinate and schedule appointments with customers

Requirements:

Must possess a Bachelor's degree in any Business related courses
1-2 years customer support experience
Experience in Siebel or any CRM tools will be an advantage
Excellent communication and customer service skills
Proficient in the use of MS Office Applications
Must be organized and detail - oriented

Human Resources Department
Schneider Electric Philippines
24th Floor, Fort Legend Towers, Block 7 Lot 3
3rd Avenue corner 31st Street, Fort Bonifacio Global City
Taguig City, Philippines
Phone +632 976 9999
Email: Sephil.Recruitment@schneider-electric.com

To know more

How to Contact us

Human Resources Department
Schneider Electric Philippines
24th Floor, Fort Legend Towers,

Block 7 Lot 3
3rd Avenue corner 31st Street,

Fort Bonifacio Global City
Taguig City, Philippines
Phone +632 976 9999
Email:
Sephil.Recruitment@schneider-electric.com